All orders received before 1pm from Monday to Friday are shipped same day, all other orders will be shipped within 24 hours (except public holidays), all orders are shipped using parcel post.
If you have changed your mind for any reasons we make it easy to obtain a refund.
We truly hope you love your online purchases however if your shoes are not quite right, you can return them within 14 days of receipt for a full refund of purchase price. This includes any merchandise purchased online during a promotion (e.g. 10% off), provided the merchandise has not been worn, is not stained or damaged in anyway and has its original tags attached.
All returns must be posted back to Taha Australia within 14 days.
Unfortunately we cannot accept any item not in its original condition.
When returning an order due to a manufacturing defect, Taha Australia will refund any postage fee occurred. However, for a simple change of mind or size error, we are not able to refund your postage fees. We recommend using a tracked shipping service.
To request a refund for merchandise purchased online via the Taha Australia website, please contact us at email@example.com quoting your order number. If you believe you have been issued with a damaged or faulty sandal, please also provide a picture.
One of our team members will get in touch with you within 48 hours.Once your refund has been processed, you will be notified via email. Refunds will be applied to your credit card or original method of payment.
To return your product, please mail to
PO Box 6010
Malabar, NSW 2036
PLEASE NOTIFY US VIA EMAIL OF THE TRACKING NUMBER ONCE YOU HAVE POSTED THE RETURN ITEM firstname.lastname@example.org